Often, when you visit the website of a large business, at the bottom of every page you will find links to several "small-print" pages, such as "Terms and Conditions of Sale", "Terms of Use", a "Privacy Policy" and so on. If you are offering any ecommerce services on your website, it's very important that you make sure you feature the relevant documents on your website, as well as including helpful pages which your visitors will expect you to provide.

You can download copies of standardised privacy policies and terms of service on various websites, including Simply Docs and 1998 Data Protection Act. Make sure you are aware of how it affects you.

Terms and Conditions of Sale

In your terms and conditions of sale, you need to cover various points, including how goods are supplied and dispatched, what responsibility you take for deliveries, any guarantees you offer, your refund policy, and so on. A comprehensive explanation of how to write your terms and conditions of sale can be found on New Broom Software. You could also opt to download pre-written terms and conditions and customise them to fit your business.

Terms of Use

Terms of use, or terms of service, are especially required if you allow visitors to your site to interact with, edit or add to it in any way. For example, if your site allows people to comment or review products, you should publish your terms of use, specifying your reservation of your right to remove comments, and so on.

By Helena Henderson

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